1. Order Processing Time

All orders are processed within 1 to 2 business days (excluding Sundays and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped along with tracking details.

2. Shipping Rates & Delivery Estimates

We offer fast and reliable shipping across India. Shipping charges for your order will be calculated and displayed at checkout.

• Prepaid Orders: Enjoy free or discounted express shipping on all online prepaid orders.
• Cash on Delivery (COD) Orders: COD options are available for eligible pin codes, and standard delivery charges may apply based on the order value.
• Estimated Delivery Time: Standard shipping typically takes 3 to 7 business days depending on your location across India.

3. Order Tracking

Once your perfume order is dispatched from our fulfillment center, you will receive an SMS and email containing the tracking link from our trusted courier partners so you can monitor your shipment in real-time.

4. Secure Packaging

Fragrances are delicate items. At Upfumes, we ensure that every single perfume bottle is packed securely with leak-proof and robust protective materials to prevent any damage during transit.

5. Missing or Damaged Packages

If your package arrives damaged or if you face any issues with delivery, please contact us within 48 hours of delivery with unboxing photos/videos at our support email or phone number so we can assist you promptly.

6. Contact Us

If you have any further questions regarding our shipping policy, feel free to reach out to us at:

Email: upfumes@gmail.com
Phone: +91 8287296336
Location: Delhi, India